AI FOR CUSTOMER OPERATIONS

Turn new inquiries
into better follow-ups.

Capture leads, draft replies with AI, and keep track of customer conversations in one workspace.

Abirven Workspace PRODUCT PREVIEW

WORKFLOW

  1. Received
  2. Draft ready
  3. Review
Jordan EllisWebsite inquiry · Real estate

NEW INQUIRY

Could I tour the two-bedroom on Thursday after 4 p.m.?

SUGGESTED REPLY

Hi Jordan, I can check a Thursday tour at 4:30 or 5:15 p.m. Which time works better for you?

Sample conversationTry this inquiry

01 THE PLATFORM

One workflow.
From intake to review.

Give each request a place to land and every reply the context it needs. Your team can see what came in, what informed the draft, and what’s ready for review.

01 / CAPTURE

Bring requests together

Collect inquiries with the customer’s message, source, and conversation history in view.

02 / DRAFT

Write with context

Prepare an AI-assisted reply using business guidance and the details already shared.

03 / REVIEW

Keep people in control

Let a teammate verify the details, edit the reply, and mark it reviewed.

02 USE CASES

Different industries.
Familiar work.

A tour request, an order question, and a guest message each need different context. Explore how the same workspace handles them.

01 / REAL ESTATE

Turn property interest into a tour.

Give leasing teams the listing details and scheduling context they need for a timely, accurate follow-up.

INQUIRYTour availability
CONTEXTListing and tour policy
REVIEWConfirm the time
Open this scenario

03 INTERACTIVE DEMO

Take the workspace
for a spin.

Pick an industry and open a sample inquiry. Draft a reply, edit it in place, then mark it reviewed to see how the queue and activity update.

Workspace SAMPLE DATA

Reference context

Reply assistant

Human review required

ACTIVITY

    DEMO ENVIRONMENTDrafts are simulated. Replies stay in this browser session.

    EARLY ACCESS

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